Location

Remote & Brød & Taylor office, North Adams, MA. (Hybrid Position)

Position Summary

Full-time
The U.S. Channel Sales Account Manager is responsible for managing and growing relationships with large retail channels, distributors, and other key business partners in the United States. The right person will be managing our current customers like William Sonoma and Sur La Table. Working hand in hand with the CRO to grow the brick-and-mortar channel. This role involves driving revenue growth by getting involved in retailers planning cycles, presenting product roadmaps, designing and executing promotional calendars, managing product life cycles from introduction to EOL. The successful candidate will bring a proactive and long term approach to sales and business development, ensuring that all activities reflect the company's commitment to excellence and customer satisfaction.

Key Responsibilities

Account Management

• Develop and maintain strong relationships with the organized retail channels, distributors, and other assigned accounts.
• Serve as the primary point of contact for accounts, addressing inquiries and resolving issues promptly.
• Plan with retailers yearly marketing plans, sales development and merchandising plans.
• Be the communication link between Brod and Taylor and all assigned accounts.

Sales Growth

• Identify and pursue opportunities to expand revenue within existing accounts and by onboarding new partners.
• Meet or exceed quarterly and annual sales targets.
• Ability to work across the organization to address sales operational issues.

Strategic Planning

• Collaborate with leadership to develop and execute sales strategies that align with business goals.
• Analyze sales data and market trends to identify growth opportunities.

Performance Tracking and Reporting

• Use CRM tools like NetSuite to track communications, manage accounts, and report on sales activities.
• Monitor Brod and Taylor sponsored activities.
• Prepare and present monthly updates on account performance, revenue growth, and market insights.

Market Insights

• Act as the "eyes and ears" in the market, providing feedback on trends, competitive landscape, and customer needs.

Requirements

• Bachelor’s degree in Business, Marketing, or related field.
• 3–5 years of experience in sales, account management, or business development, preferably in consumer goods or retail channels.
• Proven track record of meeting and exceeding sales targets.
• Strong interpersonal and communication skills.
• Familiarity with CRM platforms, preferably NetSuite.
• Analytical mindset with the ability to interpret sales data and market trends.
• Willingness to travel domestically as required.

Preferred Skills

• Experience with kitchenware, bakeware, or small appliances is a plus.
• Ability to manage multiple accounts and priorities in a fast-paced environment.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• PTO and holidays, 401k with matching, Health Care reimbursement (ICHRA), Dental Plan, Educational Assistance.